Isabelle Hammond
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Marketing manager
"I can't say enough about the work that you have done for me. Your team was great and the photos look amazing. I'm very happy with the end result and I will be using your services again."
Design is choreography. Here's how I guide user action with intent.
Expertise
I craft interactive systems where every gesture, tap, or scroll leads users exactly where they need to go—friction-free.
Brief
I start with context: device, timing, flow. Then layer intuitive transitions that support, not distract.
Goals
Increase task completion, reduce user error, and make navigation feel intuitive and fast.
Approach
I prototype early, test real interactions, and optimize based on user behavior—not assumptions.
What my clients say
Geoff Staten
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Director, Global Talent Acquisition
Jesse brought creativity and collaboration that elevated our department daily. He’s an absolute asset to any team needing high-quality L&D content.
Araceli Lesko
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Architectural Photographer, Owner
I worked with Jesse Mercado at Amazon, where I managed products that enable employee's internal mobility. Jesse was responsible for the design and execution of learning materials and in-product training. His customer obsession and innovative thinking turned complex policies into contextual and easy to understand concepts that enabled users to self serve. Jesse raised the bar of content in and outside our products. Jesse is someone that I trust and admire. He will be an asset to any customer obsessed team and product.
Marley Medeiros, M.Ed.
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Learning & Development | Program Management | Instructional Design | Problem Solver
I have the pleasure of working alongside Jesse, and his commitment to organization and process improvement is truly exceptional. Jesse is a master at leveraging tools like Confluence and JIRA to streamline workflows and enhance team collaboration. He has a remarkable ability to create intuitive templates for shared tools and centralize resources, making them easily accessible to everyone on the team. His proactive approach to documenting processes and driving efficiency fosters a more productive and structured work environment. Jesse's dedication, attention to detail, and knack for simplifying complexity make him an invaluable asset to any team.
