Isabelle Hammond
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Marketing manager
"I can't say enough about the work that you have done for me. Your team was great and the photos look amazing. I'm very happy with the end result and I will be using your services again."
Design without strategy is just decoration. Here’s how I align it with impact.
Expertise
I help companies connect design decisions to business outcomes, so teams build what actually matters.
Brief
I clarify who it’s for, what success looks like, and how we measure it. No guesswork.
Goals
Make every design decision intentional, aligned, and measurable.
Approach
Strategy docs, user journey maps, and prioritized workflows that tie directly to growth levers.
What my clients say
Geoff Staten
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Director, Global Talent Acquisition
Jesse brought creativity and collaboration that elevated our department daily. He’s an absolute asset to any team needing high-quality L&D content.
Araceli Lesko
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Architectural Photographer, Owner
I worked with Jesse Mercado at Amazon, where I managed products that enable employee's internal mobility. Jesse was responsible for the design and execution of learning materials and in-product training. His customer obsession and innovative thinking turned complex policies into contextual and easy to understand concepts that enabled users to self serve. Jesse raised the bar of content in and outside our products. Jesse is someone that I trust and admire. He will be an asset to any customer obsessed team and product.
Fergus Wilson
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Director, Global Learning
Jesse was creative, professional, and fun to work with. His project delivery exceeded expectations, and I’d work with him again in a heartbeat.
