Amazon
- Scaled design systems → saved ~3,000 work hours annually.
- Drove cross-functional design adoption → 4.5+/5 user satisfaction.
- Introduced AI into learning workflows.
Chewy
- Built scalable onboarding framework → aligned with business KPIs.
- Created immersive training content → boosted engagement.
- Directly improved customer experience metrics.
Korn Ferry
- Led development of Neuroscience of Burnout, an 18-module microlearning series for enterprise clients.
- Designed engaging content that simplified complex neuroscience into actionable strategies for leaders.
- Delivered scalable solutions under aggressive timelines, ensuring content alignment with business and learner needs.